Lenovo Retail Asset Toolkit (Portal)
Our challenge was to decrease the number of incoming enquiries the Lenovo Retail team employees received for product information and images from the retailers that stock Lenovo products. As each retailer required different product information and often different image specifications, this would take up a lot of internal resource answering incoming enquiries. Our solution was to design and build an online secure self-service cloud-based product assets and information portal for these retailers. The portal hosts all key resources such as images, .zip files, USP information and other supporting documents tailored to each retailers’ specifications. The information is uploaded on a quarterly basis and is now managed by WorksMC on behalf of Lenovo.